Synova Inc.

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Customer Satisfaction Auditor/Engineer - L Mar 25, 2013
Toledo , OH 43608  
Overview: Conducts Customer Satisfaction Audits across all of the assembly plants and pilot area. Documents conditions found and identifies opportunities for product improvement. Understands Quality CSA standard, including boundary samples and specifications. Performs all major aspects of CSA vehicle auditing. Analyzes data for comparison to daily vehicle audits. Communicates results to CSA staff, Quality and Plant Management. Job Description: This is a temporary assignment to support launch of the Jeep Cherokee. Position is titled PreSigi Lead Engineer. The position will be responsible for testing a fleet of 60 vehicles per day and leading a staff of 20 hourly drivers, 2 lead auditors, 1 test engineer, and 1 operations lead. The assignment will be a total of approximately six months in length including 4 weeks of program set-up and training and five or six months of vehicle testing. The ideal candidate is a recent retiree of the automotive industry that has experience with vehicle quality audits and hourly supervision. The candidate must be able to identify customer quality issues and communicate those issues to a team of engineers, manufacturing team members, and supplier quality personnel. The candidate must have proficient use of the Microsoft Office software and be comfortable using an information database.

Minimum 3 years experience in Quality; Vehicle audit experience preferred. Knowledge of overall vehicle systems (Powertain, BIW, Exterior, Interior, Chassis, Electrical). Understanding of automotive parts terminology. Strong oral and written communication skills. MS Office proficiency. Ability to work in a fast paced manufacturing environment. Average Color acuity perception.
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August 03, 2015